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Terms and Conditions of Booking
Our website summary for each property aims to give an accurate description illustrated with appropriate photographs. We are happy to provide more information if required by phone.
Arrival and Departure times
All properties must be vacated by 9.30 am on the day of departure and arrival is 5pm onwards, this is to take account of the additional cleaning regime required to eliminate Coronavirus. If we can allow you to enter the property earlier we will contact you. The hiring party will be liable for any costs incurred by delayed departure.
Included in the holiday price
Bedding, gas, electricity and initial basket supply of firewood is included in the cost of your holiday free of charge. Additional logs are available at additional cost. Towels are not included but may be hired at a cost of £4 per set.
Loss and Damages
Any losses or damages that occur during the period of hire are the responsibility of the hirer.
A damage deposit is payable upon booking and this will be refunded in full provided the cottage and all its contents are in the same condition as they were upon arrival including left in a clean condition. Any issues should be notified immediately to prevent any dispute. A partial refund or no refund at all may be due where additional cleaning or replacement or repair of equipment is necessary. Please see section on damage deposit refund.
